From 3rd December 2018, Nottinghamshire Fire and Rescue Services, in conjunction with their Tri-Service partners, Derbyshire and Lincolnshire Fire and Rescue Services, have adopted a new procedure with regards to how they will respond to automatic signals from fire alarm systems and what they deem as unwanted fire alarm signals.
As an organisation we would like to communicate to you how these changes will affect requests for assistance that are made by your staff via their fire control room.
Careful consideration and ratification of this procedure has been undertaken by Nottinghamshire and City of Nottingham Fire & Rescue Authority, who have no legal responsibility under the Fire Services Act 2004 to respond to Automatic Fire Alarm’s. As such, the decision has been made that they will now be adopting a process of call challenging. This will enable them to differentiate between an emergency call for assistance and a request to respond to an Automatic Fire Alarm.
To reduce the impact of Automatic Fire Alarm activations on their organisation, they will be undertaking call challenging 24 hours a day, 7 days a week. This call challenging will place emphasis on the Alarm Receiving Centre of Fire Alarm Monitoring Organisations to gather additional information from the occupier, through further investigation of the premises. The outcome of this investigation will determine if an attendance is required or not.
As an organisation they recognise that some premises present a greater risk to life and to the wider economic community of Nottinghamshire, as such they have determined that the following premises types will be exempt from call challenging as part of this procedure:-
In order to support you in adopting these changes, there are a number of things that we would like to bring to your attention that you will need to carry out to ensure a smooth transition of this procedure.
Total Integrated Solutions Limited would like to support businesses and organisations through this transitional period and beyond. If you wish to discuss these changes in further detail or have any questions, please do not hesitate to contact us either by email firstname.lastname@example.org or by calling 0333 8000 300.
Further information and a copy of the Automatic Fire Alarm Tri-Service procedure is available on the Nottinghamshire Fire and Rescue website by visiting https://www.notts-fire.gov.uk/BusinessSafety/Pages/AFA-Procedure.aspx