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Maintenance Coordinator – Mansfield

TIS are one of the Midlands leading Security and Communications Companies. TIS are an NSI Gold and BAFE accredited Company who specialise in the design, installation, service and maintenance of integrated security systems who also manufactures specialist equipment.  TIS work with a wide range of public and private sector businesses and have achieved a reputation for quality, care and reliability which is second to none.  The Company is currently looking to expand its workforce due to their continued success and are now seeking an enthusiastic and dedicated Maintenance Coordinator.

Maintenance Coordinator – Ref: V174

Location: Mansfield

This is an excellent opportunity for an individual looking to grow their career and become a valued member of the Maintenance Operations team. You should be positive and enthusiastic with excellent customer service skills.

The role involves:

  • Schedule maintenance visits and allocate engineers
  • Issue and allocate jobs to the relevant engineers in line with contract KPIs
  • Managing the engineers’ diaries ensuring KPIs and appointments are met
  • Liaise with site engineers to ensure jobs are responded to and updated in real time
  • Liaise with the customer to ensure all updates are communicated effectively
  • Sourcing of parts
  • Updating/maintaining the Company’s maintenance software
  • Ensuring compliance (working alongside Compliance Manager)
  • Collating engineers job sheets.

Key Experience/qualifications:

  • Good IT skills and a familiarity with Microsoft packages are essential
  • Excellent customer service skills
  • You will be a team player with ambition
  • Be able to communicate and build successful working relationships with customers and other employees
  • Excellent verbal and written communication skills
  • Administration qualification (desired)
  • Industry knowledge would be beneficial.

You should also have the ability to:

  • Work on your own initiative or as part of a team
  • Work well under pressure and be able to meet deadlines
  • Have good attention to details and organisation skills
  • Have the desire to learn and continually improve your knowledge.

Working hours: Monday – Friday 8.00am – 5.00pm

Salary: Competitive dependant on experience, skills and qualifications

Benefits: Pension Scheme, Life and Accident Insurance, Medical Cash Plan, Birthday Holiday and Cycle to Work Scheme

Please send your CV to:  Mrs Sharon Garton, HR Manager, TIS Ltd, Hamilton Way, Oakham Business Park, Mansfield, Notts NG18 5BU

TIS are an equal opportunities employer

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