In accordance with the recommendations of the BS9264:2016 TIS are approved by a NACOS Gold certification scheme. This ensures our clients can be assured of the quality of product that we design, supply, install, commission, service & maintain is in accordance with current regulations and standards.
The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.
In accordance with clause 5 (Inspection, functional testing and commissioning) the installed system will be inspected and functionally tested to ensure that it operates correctly and in accordance with the system design proposal and the installation plan where applicable, including any agreed changes.
In accordance with clause 6.1 where the alarm company personnel discover faults, you will be informed as soon as practicable and agreement reached as to the corrective action to be taken. We will, where possible, correct any faults during the maintenance. Where this is not possible, any prior agreed corrective action should be taken as soon as practicable.
In accordance with clause 6.2 where practicable, the service technician will ensure that the I&HAS is fully tested. Parts of the system that could not be fully tested should be recorded on the maintenance record, together with the reasons for their omission and the signature of the client or representative. A record of checks and work carried out should be either given to the client at the time of maintenance or provided within 10 days.
In accordance with clause 6.4 the frequency of the maintenance visit will be as follows for the appropriate system;
In accordance with clause 9 Records of all maintenance, temporary disconnections and remote support carried out, and any corrective measures taken or required, will be made and retained for a minimum period of 15 months after the site visit, remote system check or remote support to which it refers, so that a full audit trail is available of work performed at site and from each secure computer. The records will include;
In accordance with Annex B Clause B 2, the on-site preventative maintenance checks (inspection and test) will include the following:
The equipment should be correctly reinstated after testing.
In accordance with Annex C Clause C 1 To calculate the battery capacity, it is necessary to take two current readings:
Responsibilities of the Client
The user should record appropriate details regarding any fault that occurs with the Access control system. The information recorded should include the following: – date and time; identity and location of the equipment and name of person recording the information.