TIS, one of Nottinghamâ€™s leading fire, security and communications specialists has announced that it has secured a contract to install the first ever drive-thru system at a Starbucks in Istanbul.
TIS are the approved specialist installer for this particular system for Starbucks and have now completed several installations throughout the UK and one in Germany.
The ZOOMâ„¢ system measures drive-thru lane events for comparison, to service time goals at up to six detection points in a drive-thru lane. It collects service time data and displays it on the â€œDashboardâ€ (the display of drive-thru data on the monitor) in various formats such as total and average times, graphs of service trends, and an animated display of actual cars in the drive-thru lane at any time.
The system stores the data and uses it to generate summary reports. The reports show trends in service times to provide a measurement of efficiency in drive-thru customer service. The system can be set up to generate the reports automatically or on demand, or to transfer the data to a computer.
Jake Williams, Project Manager, said: â€œStarbucks are a huge company and one of our high profile clients. We understand that these drive-thru systems are becoming a lot more popular and we believe that in the future many more Starbucks shops will be wanting them installed.â€
For more information about TISâ€™s Drive-Thru Management system or any other of TISâ€™s systems please visit the website www.tis.co.uk.